Contact Us
Whether you have a question about one of our sweepstakes casino reviews, want to flag an inaccuracy, or simply want to share your experience with a platform we've covered, we're glad to hear from you. This page explains the best ways to reach the team behind unbag.net and what to expect when you do.
How to Reach Us
You can contact us directly by email at [email protected]. We review all messages and aim to respond within 48 hours on business days. If your query is time-sensitive — for example, if you've spotted outdated information in one of our reviews — please say so in the subject line and we'll prioritise it.
What We Can Help With
- Review feedback — If you've used a platform we've covered and your experience differs from what we describe, let us know. Reader accounts help us keep assessments accurate and current.
- Factual corrections — Sweepstakes casino offers, eligible states and terms change regularly. If you've found something that no longer matches what an operator is showing, we want to hear about it.
- Editorial questions — Queries about how we research and rank platforms, our editorial standards, or how commercial relationships are disclosed are always welcome.
- General site questions — If something on the site isn't working as expected or you can't find information you're looking for, drop us a line.
What We're Not Able to Help With
We are an independent comparison and review site. We are not affiliated with, employed by, or acting as agents for any of the platforms we cover. That means we cannot:
- Access your account on any sweepstakes casino platform
- Resolve redemption disputes or technical issues with a specific operator
- Advise on the tax treatment of prize redemptions in your state
- Provide legal advice on the availability of sweepstakes casinos in your jurisdiction
For account issues, redemption queries or disputes, you'll need to contact the operator directly through their own support channel. For questions about your tax obligations on prize redemptions, consult a qualified tax professional or refer to official IRS and state revenue guidance.
Responsible Play Concerns
If you or someone you know is finding it difficult to manage time or spending on sweepstakes casino platforms, please visit our responsible gambling resources page. It includes links to free, confidential support services available across the US.
Editorial and Commercial Transparency
unbag.net earns commission when readers follow links to sweepstakes casino platforms and sign up. That commercial relationship does not influence the order in which platforms are ranked or the content of individual reviews — our about us page explains the methodology in full. If you have questions or concerns about how a specific platform is represented, email us and we'll review it.
Response Times
| Type of query | Expected response |
|---|---|
| Factual correction or urgent update | Within 24 hours (business days) |
| General reader feedback | Within 48 hours (business days) |
| Editorial or partnership enquiries | Within 3–5 business days |
Keeping Our Reviews Accurate
The sweepstakes casino space moves quickly. Operators update their welcome offers, adjust eligible state lists, change redemption thresholds and revise their terms with little advance notice. Our team researches and verifies platform details on an ongoing basis, but reader reports are one of the most reliable signals we have that something has changed. If you've noticed a discrepancy between what we've written and what you see on a platform today, a quick email to [email protected] genuinely helps — and we'll credit your contribution if a correction follows.
You can also review our terms and conditions for full details of how this site operates, including how we handle the information you send us.